test77 is committed to providing you with high-quality outdoor and travel products. If you are not completely satisfied with your purchase, please read our Return and Refund Policy below to understand your rights and responsibilities.
Return RequestTo initiate a return, please email us at
[email protected] within 30 days of receiving your order. Be sure to include your order number and a brief explanation of the reason for your return.
Eligibility for ReturnsTo be eligible for a return, the following conditions must be met:
- Items must be unused and in their original packaging.
- All tags and labels must be attached.
- Items must not be damaged or altered in any way.
Return ShippingCustomers are responsible for the cost of return shipping unless otherwise agreed upon in writing. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as we cannot guarantee that we will receive your returned item.
Refund ProcessOnce your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please allow up to 10 business days for the refund to appear in your account.
Non-Returnable ItemsCertain items are non-returnable, including:
- Gift cards
- Items on clearance or sale
Customer CommunicationAll communication regarding returns and refunds will be handled via email. Please ensure you check your inbox and spam folders for our responses.Thank you for choosing test77 for your outdoor and travel needs. We appreciate your understanding and cooperation.